You have made an important decision to begin the process of using hearing aids. This workbook is a result of a year-long study to learn what causes the difference between a person who uses their hearing aids all of their waking hours, versus a person who rarely or casually uses their hearing aids. From this study we have isolated five principles which are the factors of success. Each factor is discussed in a chapter of this workbook. Keep a pen or pencil handy and make notes as you use the book. Review this text often to help you understand the 5 Steps and you will grow to become proficient at using your new hearing aids.